Privacy Policy

Who operates this store?

SOLXGENIX SKIN (solxgenixskin.com) is operated by NOVEL TRADE LLC, a Wyoming limited liability company. For privacy requests, use the contact form. You may submit privacy questions through our contact page.

Information we collect

When you shop or contact us, we may process your name, contact information, billing and delivery details, products ordered, order history and customer support correspondence. We may also collect technical data such as device/browser information, IP address, security logs and cookie identifiers.

Why we use information

We use information to process orders, ship products, provide support, prevent fraud, maintain tax and accounting records, operate the website and communicate about purchases. Marketing messages are sent only as permitted by applicable law, and unsubscribe methods will be provided when marketing is enabled.

Payments and service providers

Payments are processed through the payment methods shown at checkout. Our payment service provider may receive payment and fraud-screening data. We also may share only necessary data with hosting, fulfillment, shipping, email, analytics, security and professional service providers. We do not claim that payment-card data is stored on our own servers.

Cookies and advertising

Essential cookies may be used for cart, checkout and security features. Optional analytics and advertising technologies, if activated, will be described in our Cookie Policy and made subject to applicable user choice requirements.

Retention, security and privacy rights

We retain data for legitimate operational and legally required periods, take reasonable security measures, and respond to legally available requests to access, correct or delete personal information, subject to verification and exceptions. Privacy rights vary by state and jurisdiction. Submit requests through our contact page.

Changes

We may update this policy to reflect actual service providers, data practices and legal obligations. We will indicate material changes on this page.