Shipping Policy
Shipping within the United States
SOLXGENIX SKIN is operated by NOVEL TRADE LLC. Domestic shipping options offered at checkout are listed below. Availability depends on the delivery address and carrier coverage.
| Method | Estimated transit time | Price |
|---|---|---|
| Expedited Shipping | 2–3 business days | $12.92 |
| FedEx 2Day Shipping | 2 business days | $16.00 |
| FedEx Overnight Shipping | Next business day | $44.95 |
Transit times are estimates after carrier pickup, not guaranteed arrival dates. Order preparation time may apply. Shipping options and final charges are displayed during checkout before payment.
Order tracking and delivery issues
When tracking is available, we will send carrier tracking details to the email address used for the order. If your parcel is delayed, damaged or missing, contact us through our contact page with your order number. We will investigate fulfillment errors and help resolve issues as required by law.
We currently intend to serve U.S. delivery addresses. International delivery is not included in the default checkout setup.